Privacy Policy

At TinyMello, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, or contact us.

This Privacy Policy explains how we collect, use, and protect your information when you use our online store.

1. Information We Collect

When you visit or shop with TinyMello, we may collect certain information necessary to provide our services and process your orders.

Personal Information

Depending on how you interact with our store, we may collect:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment and transaction information

  • Order details and purchase history

  • Information you provide when contacting customer support

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages visited and interactions with our website

  • Referring website or source

  • Date and time of website visits

This information helps us understand how customers use our website and improve the shopping experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill your orders

  • Process payments and transactions

  • Ship your purchases

  • Provide customer support

  • Respond to questions, requests, and inquiries

  • Manage returns, refunds, and exchanges

  • Improve our website, products, and services

  • Detect and prevent fraud or unauthorized activity

  • Send important information regarding your orders

  • Send promotional or marketing communications when permitted and where you have provided consent

3. Payment Information

Payments made through our store may be processed by third-party payment providers. TinyMello does not need to store your complete payment card information on our own systems.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

4. Cookies and Similar Technologies

TinyMello and our service providers may use cookies and similar technologies to improve website functionality and understand how visitors use our store.

Cookies may help us:

  • Keep items in your shopping cart

  • Remember certain preferences

  • Understand website traffic and usage

  • Improve website performance

  • Provide relevant advertising or marketing where applicable

You can adjust your browser settings to refuse or delete cookies. However, some parts of our website may not function properly if cookies are disabled.

5. Sharing Your Information

We may share your information with trusted third-party service providers when necessary to operate our business and provide services to you.

These may include providers involved in:

  • Payment processing

  • Order fulfillment

  • Shipping and delivery

  • Website hosting and technology

  • Customer support

  • Fraud prevention and security

  • Analytics and marketing services

We do not sell your personal information simply for the purpose of selling it to third parties.

We may also disclose information when required by law, legal process, or to protect our rights, customers, website, or business.

6. Shopify

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to sell our products and provide services to customers.

Shopify may process information about your visits and purchases in accordance with its own privacy practices.

7. Marketing Communications

If you choose to receive promotional emails from TinyMello, we may use your email address to send information about products, promotions, special offers, or other updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Please note that even if you opt out of marketing communications, we may still send you necessary transactional messages related to your orders, payments, returns, or customer service requests.

8. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, comply with legal obligations, resolve disputes, and enforce our agreements.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of certain personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Opt out of marketing communications

To make a privacy-related request, please contact us using the information below.

11. Children's Privacy

Our website is not intended for children to knowingly provide personal information without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Third-Party Links

Our website may contain links to third-party websites or services.

TinyMello is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or privacy practices.

When we make changes, we will update the Last Updated date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how TinyMello handles your personal information, please contact us:

TinyMello

Email: support@tinymello.shop
Phone: +1 214-345-3214
Address: 156 COUNTY ROAD 870B, ALVIN, TX, 77511

We will do our best to respond to your privacy-related inquiries in a timely manner.